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Please review the terms and policies below before using HelloMaple.

  • HelloMaple Service Terms of Use

    Article 1 Purpose
    The HelloMaple Service Terms of Use (these “Terms of Use”) is intended to regulate the rights, obligations and responsibilities of NEXON Korea Corporation, registered at 7, 256beon-gil Pangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea (“Korea”) 13487 (the “Company”), and the Members (as defined below), as well as other necessary matters, regarding the use of various services related to an online software education platform provided by the Company, known as “HelloMaple.”


    Article 2 Definition of Terms

    ① The definitions of terms used in these Terms of Use are as follows:

    1. “Service” means the HelloMaple service and all related services that the Members can use through their PCs.

    2. “Member” means the Registered Member and the Class Member, collectively.

    3. “Registered Member” means a user who agrees to these Terms of Use, signs up for membership, and uses the Service provided by the Company. There are two types of the Registered Member: the General Member and Teacher Member.

    4. “ID” means a combination of letters, special characters, numbers, etc. that the member sets and the company approves for the purpose of identifying the member and using the Service.

    5. “Password” means a combination of letters or numbers set by the Member to protect confidentiality and to confirm that it matches the ID given to the Member.

    6. “Post” means text, photos, videos, and various files and links in the form of information such as codes, letters, voices, sounds, images, and videos posted, published, or registered by a Member when using the Service, including the Worlds and Learning Materials, including content for coding practice consisting of a Goal World and a Starter World) developed by the Registered Members within the HelloMaple platform.

    7. “Class” means specific Service provided by the Company which allows the Teacher Members and the Students freely participate in learning and share the process. It also means a specific study group created by a Teacher Member.

    8. “Learning Materials” means any Posts consisting of the Goal World and Starter World that the Teacher Member registers within the Class for the Class Members to view and participate in for learning and practicing coding.

    9. “Teacher Member” means a Member type aged 14 or older who agrees to these Terms of Use and is granted Class operation authority, such as Class creation and management, according to the user’s choice at the time of registration.

    10. “Student” means a General Member who has agreed to these Terms of Use and has been invited to use the Class service by a Teacher Member and a Class Member. In this case, such Student becomes active as a member of a specific Class.

    11. “Class ID” means a random combination of letters and numbers issued by a Teacher Member without a membership registration procedure for the Class Member to use the Class service.

    12. “Class Member” means a user who uses the Service with a separate Class Account issued by the Teacher Member through the management function within the Class without the member registration. In this case, the scope of the Service use by the Class Member is limited to within the Class.

    13. “Class Password” means a combination of letters or numbers set by a Class Member to protect confidentiality when using the Class Service with the Class ID granted by the Teacher Member. However, if a Class Member loses the existing Class Password, the Teacher Member may issue a Temporary Class Password.

    14. “World” means any content posted within the Service which is accessible and playable by the Members within the Service, including but not limited to any of its components, elements or resources (e.g. source code). Specifically, the “Starter World” means a basic template provided as part of the Learning Materials, which may be used as a foundation for further development, and the “Goal World” means the completed version of the Starter World.

    15. “Group” means a collaborative organization created within the Service for the purpose of co-developing content. For the avoidance of doubt, a Group is distinct from a Class.

    ② The definitions of terms used in these Terms of Use shall follow the relevant laws and operating policies, except as provided for in the Article 1. Anything not provided for in the relevant laws and operating policies shall follow general practices.


    Article 3 Validity, application and amendment of these Terms of Use

    ① The Company shall notify the Members of these Terms of Use by displaying them on the initial screen of the site or providing a link screen so that the Members can easily understand them.

    ② The Members who agree to these Terms of Use will be subject to these Terms of Use from the time they agreed to them, and in the event of a change to these Terms of Use, they will be subject to the changed Terms of Use from the time the change takes effect.

    ③ If the Company deems it necessary, it may change these Terms of Use to the extent that it does not violate related laws such as the “Act on Regulation of Terms of Use” and the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” of Korea (the “Information and Communications Network Act”).

    ④ When the Company revises these Terms of Use, it shall specify the date of application and the reason for revision and notify the revised Terms of Use together with the current Terms of Use in accordance with the method of paragraph 1 from 7 days prior to the date of application to the day before the date of application. However, in the case of revisions to these Terms of Use that are disadvantageous to the Members, the Company shall notify the Members at least 30 days in advance using the same method as the main text or by sending an email to the Members registered upon signing up.

    ⑤ The Members have the right to reject the changed Terms of Use. The Members who object to the changes to these Terms of Use may discontinue using the Service and withdraw their membership. If a Member continues to use the Service after the effective date of the changed terms of Use, such Member will be deemed to have agreed to the changed Terms of Use. If the Member continues to use the Service after the effective date of the changed Terms of Use, the Member will be deemed to have agreed to the revised Terms of Use.

     

    Article 4 Operation Policy

    ① The Company may establish separate operation policies to ensure smooth provision of the Service (the “Operation Policy”).

    ② The Company shall notify the Members of the contents of the operating policy by displaying them on the initial screen of the site or providing a link screen so that they can easily understand them, and in the case of revisions to the operating policy, the procedures in Article 3, Paragraph 4 shall be followed.

     

    Article 5 Conclusion of Use Agreement

    ① The service usage agreement is concluded when a user wishing to become a Registered Member (the “Applicant”) agrees to these Terms of Use, applies for membership, and when such application is approved by the Company.

    ② In principle, the Company approves the Applicant's application for use of the Service. However, the Company may disapprove or may cancel such agreement later for applications that fall under any of the following items:

    1. If the Applicant has previously lost membership due to these Terms of Use (except in cases where the Company has approved re-registration).

    2. If false information is provided or information provided by the Company is not provided.

    3. If the application is not approved due to reasons attributable to the Applicant or if the application is made in violation of other stipulated provisions.

    ③ In applications under Paragraph 1, the Company may request real name verification and identity authentication through a specialized agency depending on the type of Member.

    ④ The Company may withhold approval if there is no spare service-related equipment or if there are technical or business-related issues.

    ⑤ In case the application for membership is not approved or reserved in accordance with Paragraphs 2 and 4, the Company will, in principle, notify the Applicant of this.

    ⑥ The time of establishment of the service usage agreement is the time at which the Company indicates completion of registration in the application procedure.

    ⑦ The Company may differentiate the scope and time of service use provided based on the information provided by the Applicant when applying for membership. The Company may request additional information from the Members when necessary to provide the optional services mentioned above or adjust the scope of services being provided.

    ⑧ When a service usage agreement is established between the Company and the Applicant, the Company will perform all management tasks for the applicant through the account, and the Member can use the Service, etc. in accordance with relevant laws, these Terms of Use, and the Operation Policies.

     

    Article 6 Use of Class Services

    ① Opening of a Class

    1. Any Teacher Member can open and operate a Class. However, in any of the cases listed below, opening and operating a Class is restricted:

    ) Purpose of posting content that disrupts social peace, order, and public morals

    ) Purpose of posting content that violates current laws

    ) For the purpose of posting vulgar and obscene materials and content

    ) The purpose of posting content that criticizes, defames, violates personal information, or causes other harm to others

    ) Purpose of posting content that infringes on other people's intellectual property rights, portrait rights, and other rights

    ) For the purpose of impersonating others or posting other fraudulent or deceptive content

    ) Purpose of illegal profit-seeking, such as posting materials that are prohibited by law in advertising and promotional activities on the Internet

    ) The purpose of posting content solely for the benefit of a specific group or individual

    ) In cases where the contents of each of the above items are deemed to be in violation of the Class  terms and conditions and Operating Policy.

    2. Teacher Members shall keep account information of the Students secure, and if it is leaked to others and causes problems in Class operation, all responsibility lies with the Teacher Members.

    3. To support smooth Class operation, the Company may establish separate Operating Policies and announce them online through the website, etc., and Teacher Members and Students must comply with the announced Operating Policies when using Class services.

    ② Roles and authority of teachers, members and Students

    1. Teacher Members can open their own Classes and have the authority to manage the use of Class services by Students participating in the Class, as well as the corresponding responsibilities.

    2. Teacher Members can invite specific general members to the Class and add them as Students, and issue Class accounts for those who wish to use the service without registering as members.

    3. Teacher Members are responsible for issuing and managing Class IDs and passwords under their own responsibility and are responsible for them.

    4. Teacher Members may not provide or disclose personal information to others without the Student's prior written consent under any circumstances, and all liability arising from violation of this shall lie with the Teacher Member.

    5. Students participate in learning conducted in the Class under the supervision of a Teacher Member and can share the Learning Materials within the Class.

    6. Teacher Members and Students must comply with this provision and must not engage in any acts that infringe upon the rights of others. In the event of violation, the Company may take restrictive measures such as suspension of use, IP restriction, suspension of operating rights, and withdrawal of membership.

    ③ Management of Class postings

    1. The role of managing and operating all postings, including Class Learning Materials, is the responsibility of the Teacher Member of the relevant Class. However, if there is a request from the Teacher Member or if it is deemed necessary for the efficient operation of the Class, the Company may take actions such as improving or supporting matters related to the operation of Postings.

    2. Under no circumstances may Students or Teacher Members register Posts that are prohibited by these Terms of Use or the Operational Policy as Learning Materials in the Class. All liability arising from violations thereof shall be borne by the person who wrote such Post or registered it as Learning Material.

    3. Teacher Members must always monitor Posts prohibited by these Terms of Use or the Operational Policy, and if they discover or receive a report of a post that violates these Terms of Use or the Operational Policy, they must immediately delete the post and warn Students who registered the post as Learning Material or restrict Class use.

    4. The criteria for determining prohibited Postings in these Terms of Use or the Operating Policy shall be applied in accordance with the provisions of Paragraph 1, Subparagraph 1 of this Article, and the following criteria shall additionally apply.

    ) a current or past sales history of the materials in or outside of Korea, or a company in or outside of Korea holds a license for such materials

    ) Copyright infringement materials such as cracks and patches that the copyright holder does not wish to distribute

    ) Data that contains batch files and executable files infected with viruses, malware, etc., or that contain intentional or malicious intent

    ) Obscene material with excessive exposure or content that exceeds the level generally accepted in society

    ) Materials that contain excessive violence or are defamatory or insulting to others.

    ) Information on the sale and brokerage of prohibited items for sale or distribution as stipulated in individual laws, these Terms of Use, and Class operation policies

    ) Other ineligible materials 

    - any materials that fall under Article 44-7 of the Act on Promotion of Information and Communications Network Utilization and Information Protection (Prohibition of Distribution of Illegal Information, etc.) of Republic of Korea

    - any materials that violate these Terms of Use or Operation Policies, and materials that the Company objectively determines will cause significant disadvantages to Class service users (Teacher Members and Students) or the Company

    5. The Company may monitor Posts registered in the Class when necessary to provide smooth service and may delete such posts at its discretion if it discovers posts prohibited by these Terms of Use or the Operating Policy.

    6. The Learning Materials and Postings of the Class must be managed by the Teacher Member or the Student himself/herself, and the Company does not guarantee backup for these.

    ④ Warning and forced closure of the Class

    1. If a Teacher Member wishes to terminate the operation of a Class, he or she may voluntarily close the Class.

    2. When a Class is voluntarily closed, all Posts including the Learning Materials for that Class will be deleted and cannot be restored.

    3. If the Class activities fall under the provisions of Paragraph 1, Subparagraph 1 or Paragraph 3, Subparagraph 4 of this Article, the Company may issue a warning to the teacher of the Class in question, and the Teacher Member must correct the situation within 7 days. If the correction is not made within the given period, the Company may suspend or close the operation of the Class.

    4. The Company may suspend or close the Class in the following cases:

    ) If the Class is operated solely for the purpose forbidden in Paragraph 1, Subparagraph 1 of this Article.

    ) If a Student has not participated in the Class at least once for 3 months, or if no new Learning Materials are registered for 3 consecutive months, or if there is only 1 Student and no Learning Materials are registered for 30 days

    ) If the Class has received warnings under Subparagraph 3 of this Paragraph at least three times

    ⑤ Student withdrawal and loss of qualifications

    1. The Students can withdraw from the Class at any time. However, if a Class Member whose registration is not completed wishes to withdraw, he/she must request the Teacher Member to delete the Class account. After the Class account is deleted by the Teacher Member, all information belonging to the Class Member will be deleted, but the Class World registered by the Class Member in the Class will not be deleted.

    2. If a Teacher Member determines that a particular Student is not suitable for the activities of the Class, he/she may take action to have that Student removed and shall bear all responsibility for this.

    3. If a Student commits an act that violates these Terms of Use and related laws, all management responsibilities shall be borne primarily by the Teacher Member. If no separate measures or corrections are taken despite the Company's request for correction and warnings, the Company may expel the Student or restrict the Student's use of the Service.

    4. If a Teacher Member is unable to maintain his/her authority due to permanent suspension of use or suspension of operating rights from the Company, the Company may close the Class according to these Terms of Use or the Operating Policy.

     

    Article 7 Groups

    ① A Registered Member may create a Group through the Service, in which case such Registered Member will be granted the role and authority of a leader of the Group.

    ② Other Registered Members may participate as Group members and collaborate with the Group leader to create Group Worlds and Group Learning Materials. However, even in such cases, the rights and obligations of the Registered Members under these Terms of Use shall apply only to the Group leader in relation to the Company. The relationship between the Group leader and Group members must be determined independently by the members themselves, and the Company shall not be involved in or bear any responsibility for such internal arrangements. Nevertheless, any Group member who infringes upon the rights of third parties, including copyrights, in relation to the Company shall bear responsibility for such acts.

    ③ The Group leader may, at their discretion, invite Group members, transfer Group leadership authority, or remove Group members. If the Group leader withdraws from the Service without transferring Group leadership authority, all Group members will be automatically withdrawn from the Group.

     

    Article 8 Changes to member information

    ① The Registered Members can view and edit their member information at any time through the member information management screen within the Service. However, any information such as ID which is required for service management may not be edited.

    ② If there is a change in the information provided at the time of membership application, the Registered Member must make the change in the member information management screen within the service or notify the Company of the change via e-mail or other means.

    ③ The Company is not responsible for any disadvantages that may arise from failure to notify the Company of changes in Paragraph 2.

     

    Article 9 Personal information protection obligations

    ① The Company strives to protect the personal information of Members in accordance with the relevant laws and regulations. The protection and use of Members’ personal information is subject to the relevant laws and regulations and the personal information processing policy separately announced by the Company. However, the Company’s personal information processing policy does not apply to third- party sites linked from sites other than the official site of the service operated by the Company.

    ② Depending on the Member's type, selection, or service characteristics, the Member's self-introduction information, such as nickname, profile picture, and status information, may be disclosed to other Members.

    ③ The Members must faithfully manage their personal information in order to use the Service and must change their personal information if there are any changes. The Member is responsible for any damage resulting from delays or omissions in changing the Member's personal information. The Company is not responsible for any personal information leaked due to the Members’ fault.

     

    Article 10 Member’s obligation to manage ID and password

    ① The Member is responsible for managing his/her ID and password (Class ID and Password in case of Class Members), and must not allow a third party to use them.

    ② The Company may restrict use of a Member's ID (Class ID in the case of Class Members) if there is a risk of personal information leakage, if it is anti-social or against public morals, or if there is a risk of being mistaken for the Company or its operator.

    ③ If a Member becomes aware that his/her ID and Password (Class ID and Class password in case of Class Members) have been stolen or are being used by a third party, he/she must immediately notify the Company and follow the Company's instructions.

    ④ In the case of Paragraph 3 of this Article, the Company is not responsible for any disadvantages that may arise if the Member does not notify the Company of the fact or does not follow the Company’s instructions even after notifying the Company.

     

    Article 11 Notice to Members

    ① When the Company notifies the Members, unless otherwise specified in these Terms of Use, notification may be made through a notice window at login, service screen, or e-mail.

    ② In case of notification to all Members, the Company may substitute the notification in Paragraph 1 of this Article by posting it on the Company’s notice board for more than 7 days.

     

    Article 12 Obligations of Provider

    ① The Company shall make commercially reasonable efforts to comply with relevant laws and regulations and faithfully exercises the rights and fulfills the obligations stipulated in these Terms of Use in good faith.

    ② The Company shall make commercially reasonable efforts to have a security system to protect personal information so that Members can safely use the Service, and must disclose and comply with the Personal Information Processing Policy.

    ③ Except in cases specified in relevant laws, these Terms of Use, and the Personal Information Processing Policy, the Company will not disclose or provide members’ personal information to third parties.

    ④ The Company will prepare the necessary personnel and systems to appropriately handle member complaints or requests for relief for damages arising in connection with the use of the Service.

    ⑤ If the Company determines that opinions or complaints raised by Members regarding the use of the Service are justified, it must process them. Regarding opinions or complaints raised by Members, the Company will use the bulletin board or e-mail to convey the processing process and results to the Members.

     

    Article 13 Members’ Obligations

    ① When using the Services, the Members must not commit any of the following acts or acts with the purpose or intent of any of the following:

    1. When applying for use or changing member information, stealing other people's information or providing false information

    2. Theft or unauthorized use of another member's account, ID, or Password.

    3. Changes to information posted by the Company

    4. Transmission or Posting of information (computer programs, etc.) other than information specified by the Company

    5. Infringement of intellectual property rights, such as copyrights or portrait rights of the Company or a third party

    6. Acts that damage the reputation of the Company or a third party or interfere with business.

    7. Acts of disclosing or Posting on the Service any information such as messages, images, voices, texts, or videos that are obscene or violent or cause shame, disgust, or fear.

    8. Using the service for profit without the Company's consent

    9. Any other act that violates related laws or is illegal or unfair, or any act that is like any of the above and goes against good customs or social norms.

    ② The Member is fully responsible for any legal action, etc. that occurs in violation of any of the provisions of Paragraph 1 above or in connection therewith, and the Company bears no responsibility whatsoever for this.

    ③ The Members have an obligation to regularly check and comply with the provisions of these Terms of Use or any notices or announcements made by the Company in relation to the service.

     

    Article 14 Provision of Services

    ① The Company provides the following services to members:

    1. Programming education services and Class services

    2. Programming production platform

    3. Programming-related work sharing platform

    4. Any services provided to Members by third-party companies through additional development or partnership agreements with such third-party companies.

    ② In principle, the Service is provided 24 hours a day, 365 days a year.

    ③ In cases where it is necessary to provide regular maintenance or other services, the Company may temporarily suspend service provision. In principle, notice of such suspension will be given in advance through a notice setting the schedule and time, but in cases where it is deemed urgent, notice may be given after the fact.

     

    Article 15 Changes to Services

    ① The Company may change all or part of the Services it provides according to operational or technical needs when there is reasonable cause.

    ② In the event of changes to the service content, usage method, or usage time, the reason for the change, the content of the Service to be changed, and the date of provision must be posted within the Service prior to the change. However, in the event of unavoidable changes due to corrections to bugs or errors, urgent updates, etc., if the changes do not constitute a significant change, or if there are unavoidable circumstances such as server equipment failures or urgent security issues, notice may be provided afterwards.

    ③ The Company may modify, suspend, or change part or all of the Services provided free of charge according to the Company's policies and operational needs, and no separate compensation will be provided to the Members for this unless there are special provisions in relevant laws.

     

    Article 16 Provision of information and posting of advertisements

    ① The Company may provide the Members with various information deemed necessary during the use of the Service, excluding advertising information for profit as stipulated in Article 50 of the Information and Communications Network Act, through methods such as notices or e-mail. However, the Members may refuse to receive e-mails at any time, excluding transaction-related information and responses to customer inquiries in accordance with relevant laws.

    ② In the case of transmitting the information in Paragraph 1 by telephone or facsimile, transmission will be done after obtaining the member's prior consent. However, this does not apply to key information related to the Members’ use of the Service and replies to customer inquiries, etc.

    ③ The Company may post advertisements on service screens, homepages, etc. in relation to the operation of the Service.

     

    Article 17 Copyright of Posts

    ① The copyright of the Posts made by the Members within the Service belongs to the author of such Post.

    ② When a Member discloses a World he or she has developed within the Service, he or she grants permission for the following:

    1. I agree to disclose the World I developed to other Members through the Service.

    2. I allow other Members to use my World within the Service (including copying, public transmission, distribution, etc. for non-profit purposes).

    3. I permit other Members to remake my World within the Service (including creating secondary works such as simple copying or modification).

    ③ The Company may use the Posts that Members post within the Service for the following purposes: exposure within the Service, use for service promotion, service operation, research for improvement and development of new services, compliance with legal obligations such as web accessibility, and search, collection, and linking on external sites. The Members grant the Company the right to store, modify, copy, edit, publicly transmit, display, distribute, and create derivative works of the Member's posts within the scope necessary for the Company's use of the Posts (free of charge, perpetual and worldwide license). The Company complies with copyright laws when using the Members’ works, and Members may take measures such as making the Posts private at any time through the customer center or the management function within the Service.

    ④ If the Company wishes to use a Member’s Posting for purposes and methods other than those specified in Paragraph 3 of this Article, the Company shall obtain such Member’s prior consent via telephone, fax, e-mail, etc.


    Article 18 Management of Posts

    ① If a Member's Post contains content that violates the Information and Communications Network Act, Copyright Act, or other related laws of Korea, the rights holder may request that the Post be suspended or made private in accordance with the procedures set forth in the relevant laws, and the Company must take action in accordance with the relevant laws.

    ② Even if there is no request from the rights holder according to the preceding paragraph, the Company may take temporary measures, etc. with respect to the relevant Posts in accordance with the relevant laws and regulations if there is reason to believe that rights have been infringed or if there is a violation of other operation policies or relevant laws and regulations.

    ③ The Company strictly prohibits acts that include content that violates laws or infringes on third- party rights such as intellectual property rights or portrait rights in the Posts. However, if you confirm that a specific Post infringes on your rights, you can report the relevant information by following the instructions for reporting rights infringement. If the reported Post is confirmed to infringe on rights, measures such as use restrictions or content deletion may be taken.

    ④ Any damages caused by Posts made by Members are the responsibility of the Member, and the Company cannot be held liable for them. If the Company receives a claim for damages from a third party on the grounds that the Member's Post infringes upon the rights of others, the Member who wrote such Post must actively cooperate to indemnify the Company, and if the Company is not indemnified, the Member must assume responsibility for it.

     

    Article 19 Attribution of Rights

    ① The copyright and intellectual property rights for the Service and Posts provided by the Company within the Service exclusively belong to the Company. However, this excludes any Posts by Members, and any works provided pursuant to collaboration agreements with a third-party. For the avoidance of doubts, the Company has the exclusive rights in and to any parts of the Posts provided by the Members which contain the intellectual property of the Company provided within the Service.

    ② In relation to the Service, the Company only grants Members the right to use accounts, content, etc. in accordance with these Terms of Use, and the Members may not dispose of these rights by transferring, selling, or providing them as collateral.

     

    Article 20 Contract termination, cancellation, etc.

    ① The Registered Members can withdraw their membership at any time by going to [ Settings ] > [ Account ] > [ Withdraw HelloMaple ] within the Service. When a Registered Member requests withdrawal, the Company may verify the identity of the Registered Member, and if the Member is confirmed to be the same, the Company will act in accordance with the Member's request.

    ② If a Registered Member terminates the agreement, the processing of the Registered Member's personal information will be governed by relevant laws and the Personal Information Processing Policy.

    ③ If a Registered Member terminates the agreement, all Posts registered in his/her account, including any World developed by such Registered Member, will be deleted. However, the Posts registered on public bulletin boards, Posts that have been reposted through sharing, etc., Posts for which the Registered Member is not the author or posts for which others jointly hold the rights, may not be deleted, so the member must delete them directly or request deletion from the company in advance and then withdraw.

    ④ In relation to the preceding paragraph, the Company may announce separate processing standards for deletion of Posts when a Registered Member requests withdrawal.

     

    Article 21 Restrictions on Use, etc.

    ① If a Member violates the obligations of these Terms of Use or interferes with the normal operation of the Service, the Company may restrict the use of the Service in stages, such as through warnings, temporary suspension, or permanent suspension.

    ② Notwithstanding the preceding paragraph, if the Company violates related laws such as the Copyright Act and other related laws of Korea by providing illegal programs and obstructing operation, illegal communication and hacking in violation of the Information and Communications Network Act, distribution of malicious programs, and exceeding access rights, the Company may immediately suspend permanent use. In the event of permanent suspension of use pursuant to this paragraph, all service usage rights provided to the members will be terminated, and the Company will not provide separate compensation for this.

    ③ In case the use of the Service is restricted or the agreement is terminated in accordance with this Article, the Company will provide notification in accordance with the method set forth in Article 11.

    ④ The Members may file an objection to restrictions on use, etc. pursuant to this Article, in accordance with the procedures established by the Company. In this case, if the Company determines that the objection is justified, the Company will immediately resume use of the Service.

     

    Article 22 Limitation of Liability

    ① If the Company is unable to provide services due to a natural disaster or other force majeure, the Company is exempt from liability regarding the Service provision.

    ② The Company is not responsible for any Service disruption caused by the Member’s fault.

    ③ The Company is not responsible for the reliability, accuracy, etc. of information, data, or facts posted by Members in relation to the Service.

    ④ The Company is not responsible for transactions, etc. that occur between Members or between Members and third parties through the Service.

    ⑤ The Company shall not be liable for the use of the Services provided free of charge unless otherwise specified in relevant laws and regulations.

     

    Article 23 Governing Law and Jurisdiction

    ① The laws of the Republic of Korea shall apply to the services provided by the company and any lawsuits filed between members.

    ② Litigation regarding disputes arising between the Company and Members shall be under the exclusive jurisdiction of the local court with jurisdiction over the Member's address at the time of filing the suit, or, if there is no address, the place of residence. However, if the address or place of residence of the Member is unclear at the time of filing the suit, the court with jurisdiction shall be determined in accordance with the Civil Procedure Act of Korea.

    ③ In the case of members with addresses or residences overseas, the Seoul Central District Court of the Republic of Korea shall be the court of jurisdiction for lawsuits regarding disputes arising between the Company and the Member, notwithstanding the preceding paragraph.

     

    Supplementary provisions

    These Terms of Use become effective as of July 17, 2025


  • Consent to Collection and Use of Personal Information


    NEXON Korea Corporation collects and uses personal information as follows.

     

    1. Personal information collected

    - When registering as a general member: [Required] ID, nickname, password, year of birth [Optional] Email address
    (Email address is an optional item for password retrieval. You can register as a member without entering it.)

    - When registering as a teacher: [Required] ID, nickname, password, year of birth, Email address


    2. Purpose of collection and use

    To register members, provide services, identify users, verify identity, prevent fraudulent or duplicate use, and deliver notices


    3. Retention and use period

    30 days from the date of membership withdrawal
    (any records related to fraudulent use may be retained for up to 5 years from the date of membership withdrawal in accordance with the relevant laws.)


    You may refuse to give consent; however, if you do, you will not be able to register for membership in the HelloMaple service.

     

    Other matters and matters related to automatically collected information are subject to the HelloMaple Privacy Policy.